Aqua Mail
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Knowledge base
Popular solutions
Popular solutions
9
Office 365 login errors in version 1.37
Cannot log into Gmail
Restoring your license on a new device
Forgotten password
Aqua Mail not synchronizing mail on schedule
View all 9
Frequently asked questions
12
How do I change my password?
How can I request a read receipt?
How can I display more folders?
How do I adjust font size?
How do I change my account type / incoming server?
View all 12
Subscriptions & billing
Disclaimers
2
PayPro license disclaimer
Aqua Mail Pro Key not available in Russia
Restoring your purchase
5
Restoring an Aqua Mail in-app purchase
Restoring an Aqua Mail Pro app purchase
Restoring a purchase made via PayPro Global
Restoring Aqua Mail Pro with an activation code
Request a refund
Trial and subscription management
2
Cancel or turn off recurring billing for a Google Play subscription
Cancel or turn off anto-renewal for a Huawei App Gallery subscription
Accounts & set up
Setting up your e-mail
5
Supported e-mail providers
Setting up and Exchange e-mail
Setting up an AOL e-mail
Setting up iCloud e-mail
Setting up a Libero.it e-mail
Customization
2
Account signature
Account identities
Menus & features
Features & settings
17
Aqua Mail's core functions
Accessing non-standard account folders
Backing up your settings & accounts
Deleting messages in Aqua Mail but not the server
Adding a shared Exchange mailbox
View all 17
End-to-End encryption
4
Setting up S/MIME encryption
Sending and receiving S/MIME encrypted mail
Import a certificate to a Windows PC
Export a certificate as .pfx on your Windows PC
Troubleshoot issues
General issues
9
Create a log file of your problem
Specific folder not synchronizing
Compose window headers disappear
Messages returning after deletion
Mail is marked read automatically
View all 9
E-mail Provider issues
2
GMAIL : Duplicate emails in the Inbox / Smart Folder
OUTLOOK : Mail is displayed out of order
Device specific issues
7
[Samsung] Not receiving notifications
[Samsung] App badge is not correct
[Xiaomi] Not receiving notifications
[Huawei] Not receiving notifications
[OnePlus] Not receiving notifications
View all 7
Help Desk Software
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