Frequently asked questions

How do I change my password?
You cannot change a password using Aqua Mail. We do not store or access you passwords and cannot change or restore them for you.  You need to open you emai...
Tue, 14 Jun, 2022 at 8:25 AM
How can I request a read receipt?
The app supports requesting a “read receipt” when composing messages. Go to the top right and tap the three dots. In that menu tap on "Request read rec...
Wed, 16 Mar, 2022 at 10:31 AM
How can I display more folders?
A mobile device has limited screen size so we prefer that you view the most needed folders and then access other, rarely used folders, upon demand. On the ...
Wed, 16 Mar, 2022 at 10:33 AM
How do I adjust font size?
Font size adjustments are possible in several places. In the account list: Open the top right menu > View In any folder: Open the top right menu > Vie...
Tue, 14 Jun, 2022 at 8:37 AM
How do I change my account type / incoming server?
The incoming server cannot be changed once an account has been set up. To change from IMAP to POP3 or vice versa, remove your account and add it again by us...
Wed, 16 Mar, 2022 at 10:35 AM
How can I shrink image attachments?
Go to Aqua Mail's Settings > Composing and Sending ? Shrink large images when sending > Bring up the above screen at least once to enable the feat...
Wed, 16 Mar, 2022 at 10:36 AM
Where are attachments saved?
By default, your e-mail attachments are saved on your phone's internal storage, in your Downloads folder. 
Thu, 6 Apr, 2023 at 4:29 PM
What does the star next to my unread message count mean?
Aqua Mail differentiates messages by New Unread (never read) and Unread. The star next to your unread message count means that there is a New Unread message...
Wed, 16 Mar, 2022 at 10:39 AM
How do I set up an auto-reply / autoresponder?
Auto-replies have to be set up on the mail server. Mobile apps are normally not connected to the server 100% of the time which is required for auto-reply to...
Wed, 16 Mar, 2022 at 10:40 AM
How do I set up Nights and Weekends?
Aqua Mail's Nights and Weekends settings category allows you to get some peace of mind during your off hours or holidays. As the name implies, it's ...
Wed, 16 Mar, 2022 at 10:41 AM